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Help Desk Support Services
Assistance is just a Phone Call Away!
Located in North America and staffed by knowledgeable and well-trained IT customer-care specialists, our help desk has been optimized to address your requests in an expedient manner.
When you call or chat with our Help Desk, we don’t just ask you how we can help; we get right down to business with:
Live Support, 24/7
Work late? Work early? Work weekends? No problem at all. Anytime you run into an issue with your equipment, our team is ready to help.
More Experience for Swifter Issue Resolution
Our Help Desk is staffed by seasoned technicians with a minimum of two years of experience resolving application, desktop and network-level issues. Each time that you call, you can count on receiving reliable top-tier support.
Microsoft Office Expertise
All of our help desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support related to Word, Excel, PowerPoint and Outlook.
Customer Recognition
Each time one of your users calls the service desk, our systems recognize your telephone number and display you customer profile so we can quickly to address your request.