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How To Avoid & Solve Technical Issues

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The effects of the pandemic are worldwide. As a result, several business owners are trying to find ways to continue to operate under ever-changing rules as they seek to avoid & solve technical issues.

Some made complete transitions into remote working options for themselves. Others only had partial access or none due to logistics like space restrictions where certain areas cannot be entirely deserted without consequences such as fires breaking out! The only thing that can help companies deliver quality results with IT support in NYC.

Many businesses have failed during these most difficult of years. To avoid a similar fate, let’s take a look at two goals and what you can do to achieve them.

2 Objectives Businesses Need To Focus On

Technology can help you work from anywhere, anytime. It’s the main driver for full-time remote working, and it is used in combination with on-premise or current patterns of managing your time at home to make those transitions easier too!

With the right solution, you can get your business into a winning position. Moreover, maintaining this momentum will provide long-term success throughout 2021 and beyond!

1. Increase Compliance & Security

You can achieve this by segregating it into four subheadings: cultural change, infrastructure, technical controls, & data.

i) Cultural Change

A cultural and process change within your business is essential by changing how your staff members think about security and becoming a more prevalent part of their workday. However, you can achieve it only with an excellent standard for training users on why passwords are essential and data management procedures.

Also, dangers from using Shadow IT without thinking twice before installing something onto company devices will lead to improved employee awareness, which should manifest into better overall protection measures in place at any given time.

ii) Infrastructure

When it comes to IT, you should make sure that the infrastructure is in good shape. Check how old your systems and applications are and whether or not they’ve been updated recently with new software versions before moving forward (especially if there’s an older version).

You’ll also want end-user devices like computers or smartphones to be secure from potential vulnerabilities on these machines so users can’t access other parts of databases without permission which could put many different things at risk, including data loss!

iii) Data

Data is essential – and knowing where your data are stored can be necessary to ensure you’re complying with legal obligations. For example, you cannot store the data of residents in Europe outside that region (EU). You also need access monitored so that when someone does have it, they could check who has been accessing it and why?

Backing up and recovering data is a part of GDPR in that you must be able to recover any information which is lost. Hence, you can reuse the data later. Depending on your industry, regulations will vary. Businesses should have disaster recovery plans just in case (such as fires or power outages). For many companies, the technological aspects of ‘how to keep the lights on and keep your team productive when IT fails or lacks comprehensive service’ are often forgotten.

iv) Technical controls

With the rise in cyber attacks, using two-factor or multi-factor authentication is an effective way to protect yourself from becoming a victim. Requiring different forms of identification before gaining access will make it more difficult for hackers who want nothing more than doing as much damage as possible without being detected! By using firewalls, you can have a gatekeeper to your system and filter between the internet. It blocks unfriendly/ unfamiliar data while letting safe pass-through for normal daily functions of use.

A security expert’s best friend is encryption. When working on your mobile device, it should be encrypted so that the data cannot fall into the wrong hands, nor can someone else access it without permission. Entire disk or FDE encrypts all of a user’s files and folders, ensuring they

are safe from prying eyes – even if you misplace or lose your phone. Anti-malware is a software program with the sole purpose of preventing, detecting, and removing malicious software on IT systems. Malware comes in many forms, including viruses or rootkits; it can stop your business functioning if you don’t have anti-malware installed.

Why Do You Need Computer Support For Your Business?

2. Be More Productive

Having the right tools is key to increasing productivity and profitability. Having an automated strategy can help you be more productive, which means higher profits for your business!

i) Integrations and automation

With Microsoft 365, you can access a broad range of tools designed for productivity and communication. One such tool is Microsoft Teams – with 115 million daily active users,they must be doing something right! It’s also integrated into other products in the Office 365 family, so your team can use this app without needing another software package on top.

You’ll find automated features which allow more time towards being productive rather than spending all day clicking around looking at spreadsheets or files. 365 is a revolutionary platform that will help you reinvent your technological infrastructure and direct it toward a new, more productive future.

ii) Use Right Tools

Shadow IT is an issue when it comes to productivity. When employees choose the software over alternatives, often their options are limited because of shadowing or downloading apps with capabilities that do more than what was initially offered by employers. Thus, it leads us back again towards lessening company productivity as well.

Make sure your staff has the correct information to be productive when working on-premise or remotely. It helps carry out daily tasks quickly with ease. With a good understanding of what tools will be used every day for work projects, this should only lead us down an easier path in being efficient while also having satisfied employees who feel valued by employers like yourself.


There are many reasons why businesses fail amid a pandemic, but it ultimately boils down to one thing. To stay afloat, make sure your business has professional IT support in NYC to assure the staff can smoothly work. It can help you deliver results consistently.

Xperteks is a well-known technology services provider that offers comprehensive IT solutions to small, mid-sized, and enterprise businesses. We can make your journey into 2021 seamless for you with over 20 years of experience.

Contact us now on 212-206-6262!

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