Help Desk

Do you have what people call the “helpless desk?”

Are you tired of entering a ticket and not getting a response for days?

Located in the U.S. and staffed by knowledgeable and well-trained IT customer-care specialists, our Help Desk is ready and available to quickly address your needs. Whether it’s a device, a software issue, or a problem with your network, our team will stick with you until a solution is found. From the moment your call is answered, you’ll know you’ve got the right person on the line and that you’re our top priority.

Our Help Desk supports popular applications for:

  • Desktop Publishing
  • Graphics
  • Office Productivity Suites
  • Browsers
  • Email
  • Anti-Virus
  • Word Processing
  • Database
  • Domains
  • PC and Network
  • Desktop Operating Systems
  • Wireless Devices
When you call our Help Desk, we don’t just ask you how we can help; we get right down to business with:
  • Live Support, 24/7/365

    Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

  • Fast Issue Resolution

    Our Help Desk is staffed by seasoned technicians with a minimum of two-years’ experience resolving application, desktop and network-level issues. When you call, you can count on receiving reliable top-tier support.

  • Customer Recognition

    Each time one of your users calls our Help Desk, our technician automatically sees your unique customer profile so we can move more quickly to correct your problems.